Delivery Information

We are proud to be an independent business.

We deliver using both a courier service, by post and our own vans.

We will always endeavour to deliver to our customers within one – five working days

Our normal delivery charge is £5.95 per order.

Our postal delivery charge is £1.95 per order. Only applies to packets of seeds, please see below*

There is no delivery charge if your order value is £100 and over

Our click & collect service is free for all orders.

Website exclusive prices. T&Cs apply (see below)

By Courier – £5.95

We can deliver nationwide via DHL courier service. Items will take 1-5 working days to reach you. We will endeavor to send to you as quickly as possible. 

Please note, certain items cannot be delivered nationwide, and these are clearly marked on product descriptions.  This includes, but is not limited to, garden furniture, plants, certain BBQ’s and compost. These items are available for click and collect or local delivery. 

By Van – £5.95

We can deliver all our items on our website via our own delivery van service. This service is limited to our local area and the postcodes below:

BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS15, BS16, BS32, BS34, BS35, BS36, BS37

GL5, GL10, GL11, GL12, GL14, GL15, GL16

HR9

NP4, NP7, NP10, NP15, NP16, NP18, NP19, NP25, NP26, NP44

We will contact you to confirm a delivery day, we will deliver within 3-5 days of your order. 

 If you are not on this list please send [email protected] an email to enquire further.

By Post (Seeds Only) – £1.95

We can deliver nationwide via Royal Mail postal service. Items will take 1-5 working days to reach you. We will endeavor to send to you as quickly as possible. 

Please note, we only post packets of seeds via our Royal Mail postal service.

Garden Furniture Sets Delivery by Van

We can deliver all our Garden Furniture Sets on our website via our own delivery van service. This service is limited to our local furniture area and the postcodes below:

BA1, BA10, BA11, BA13, BA14, BA15, BA2, BA3, BA4, BA5

BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15, BS16, BS20, BS21, BS22, BS23, BS24, BS25, BS26, BS27, BS28, BS29, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS39, BS40, BS41, BS48, BS49, BS80, BS98, BS99

CF10, CF11, CF14, CF15, CF23, CF24, CF3, CF30, CF5, CF64, CF82, CF83, CF91, CF95, CF99

GL1, GL10, GL11, GL12, GL13, GL14, GL15, GL16, GL17, GL18, GL19, GL2, GL20, GL3, GL4, GL5, GL50, GL51, GL52, GL53, GL54, GL55, GL56, GL6, GL7, GL8, GL9

HR1, HR2, HR4, HR8, HR9

NP10, NP11, NP12, NP13, NP15, NP16, NP18, NP19, NP20, NP25, NP26, NP4, NP44, NP7, NP8

OX18

SN1, SN11, SN12, SN13, SN14, SN15, SN16, SN2, SN25, SN26, SN38, SN4, SN5, SN6

TA8, TA9

WR1, WR10, WR11, WR12, WR13, WR14, WR2, WR3, WR4, WR5, WR6, WR7, WR78, WR8, WR9, WR99

If you are not on this list please send [email protected] an email to enquire further.

Please note: This will only apply to garden furniture sets. A furniture delivery option will be added to the delivery section on the right hand side of the checkout page if you match the criteria above. If you wish to purchase more products with your furniture order and are outside our Local delivery area above you will need to create another order. Please select click & collect when checking out on this order. Once completed, please email [email protected] with both order numbers & requesting them to be added to the same delivery. Apologies for any inconvenience, this is due to the wider delivery area for furniture sets only.

Click and collect

For our customers ease and safety, we also offer an extremely convenient Click and Collect service.

We have a carefully selected range of great products available for Click & Collect and we’re also adding products regularly to this range.

Shop online, fill your basket with all of the items you require, then at checkout, choose the click and collect option.

We will then contact you to let you know when your item is ready and you can then come into store to pick it up. It really is that simple!

Simply arrive at the garden centre and follow the signage to our click and collect area.

To help protect you from fraud we will not release an order without confirmation of the order number and seeing the ID associated with the order.

We hope you’re happy with your order.

Returns: Unwanted or unsuitable goods

In accordance with your statutory rights, goods bought on-line may be returned for a full refund within 30 days of delivery. 

Proof of purchase is required for all returns which is your confirmation purchase email. 

Refund requests must be made in writing by email to [email protected] We will reply to you within two working days. 

The Item must be unused, in its original packaging and in a saleable condition. This excludes any delivery charges, special orders, or made-to-order items, as well as gift cards, perishable food items, books, and earrings. Where unwanted or unsuitable goods have to be collected we will charge a collection charge equal to the delivery charge.

Returns: Faulty products

Faulty products may be returned in accordance with your legal rights. You do not need the original receipt but you must provide proof of purchase. Where we have delivered the item please inform us as soon as possible of the defect. In the first instance we will contact you to assess the problem and perhaps arrange a visit if necessary.