Welcome to Chepstow Garden Centre
We are a family owned and run independent Garden Centre based in Chepstow, South Wales.
CUSTOMER NOTICE REGARDING COVID - 19
Firstly, we want to thank all our customers for their support. These are strange and unprecedented times we are facing.
Following the Government announcement we are opening the doors to the Garden Centre again.
You are welcome to shop with us in-store but please note that our Restaurant and Cafe remains closed.
Our opening hours will be:
Monday - Friday: 9am - 5pm
Saturday: 9am - 4pm
Sunday: 10am - 4pm
We have introduced some new measures to allow for social distancing.
We are restricting the number of customers in store to ensure a 2-metre space between everyone.
We ask you shop individually wherever possible, use a trolley as a spacing guide.
Maximum two customers per family/group, age 16 and over.
JUMP THE QUEUE:
NHS, CARERS and BLUE LIGHT CARD HOLDERS have priority entry, all day every day.
We are accepting CARD PAYMENTS only. Cash will not be accepted.
This is a TOUCH LESS store: Pick up only what you intend to buy.
There will be restricted access to the furniture department, all furniture can be viewed and purchased online.
Beat the queue - our click and collect will still be operating from our website and we will have a drive through compost area.
OUR TILLS WILL OPERATE AS FOLLOWS:
Please park your trolley at the till and step back behind the line.
Your till operator will then scan the items in your trolley.
When asked you can then step forward to pay by card.
Contactless payments (up to £45) are preferred where possible.
Customer information points in-store set up to retain social distancing for staff and customers.
Please be respectful of the 2 metre rule between you and our staff who are here to help.
In order to reduce customer numbers on any given day, we have extended our Senior Citizen 10% discount day to both Tuesday and Wednesday.
Please note, click and collect will be suspended from now until Monday morning at 9am to allow us time catch up with orders before we open our doors to the public on Wednesday.
All phone orders will be suspended next week while we prepare our staff and the store to be open to the public. Our phone line will open again for orders on Monday 18th May.
We wish all our customers to stay safe and well and we are here to help if we can.
- Family Owned & Run
- Great Selection
- Friendly Staff