Chepstow Garden Centre

 

The team in the Garden Centre would like to thank all our customers for their continued support,
we have been overwhelmed with calls and emails for orders.

None of us expected 2020 to go down this path, we are grateful you continue to shop with us. 
We wish all our customers to stay safe and well. 

 

Our Garden Centre and Farm Shop is open to customers. Our Restaurant and Cafe remains closed. 



Firstly, we want to thank all our customers for their support. These are strange and unprecedented times we are facing. 


Our opening hours will be:

Monday - Friday: 9am - 5pm
Saturday: 9am - 4.30pm
Sunday: 10am - 4pm 
 

Our social distancing rules:
 

We are restricting the number of customers in store to ensure a 2-metre space between everyone.

We ask you shop individually wherever possible, use a trolley as a spacing guide. 

JUMP THE QUEUE:
NHS, CARERS and BLUE LIGHT CARD HOLDERS have priority entry, all day every day.

This is a TOUCH LESS store: Pick up only what you intend to buy.

There will be restricted access to the furniture department, all furniture can be viewed and purchased online.

Beat the queue - our click and collect will still be operating from our website and we will have a drive through compost area. 



OUR TILLS WILL OPERATE AS FOLLOWS:
 

Please park your trolley at the till and step back behind the line.

Your till operator will then scan the items in your trolley.

When asked you can then step forward to pay, we would prefer if you used a debit or credit card. 
Contactless payments (up to £45) are preferred where possible.

Customer information points in-store set up to retain social distancing for staff and customers.

Please be respectful of the 2 metre rule between you and our staff who are here to help.
 


We wish all our customers to stay safe and well and we are here to help if we can.


 

We will be starting a click and collect service from Wednesday 29th April.
We will review over the next few days and weeks with the hope of adding other products in due course. 

 

To order items for click and collect please visit our website and shop online. 

 

Once you have placed your order, we will contact you with a date and time to collect your items.
We ask that you do not arrive to collect items other than at the specified time so we can abide by social distancing rules and keep our customers and staff safe. 


Please consider your mode of transport when ordering click and collect, items need to be able to be placed safely within your car.
If you are unsure on sizing or weight, please contact us on webenquiry@chepstowgardencentre.co.uk



Garden Furniture and BBQ's can also be ordered online for home delivery.


Due to COVID-19 and social distancing, we will deliver items to your doorstep only.
 

No order can be placed via email.  We apologise, we can not call you back from an email to place an order. 


​If you need to email us about anything else, please get in contact via 
webenquiry@chepstowgardencentre.co.uk


 

Delivery Charges are as follows:

Chepstow: 
£6.00

 

Sedbury , Beachley, Tutshill:
£8.50

 

Lydney:
£16.00

 

Woolaston, Alvington, Stroat, Boughspring, St Briavels, Hewelsfield:
£13.50

 

LLandogo:
£13.50

 

Tintern, St Arvans, Woodcroft:
£8.50

 

Devauden, Itton, Shirenewton:
£8.50

 

Caldicot, Crick, Caerwent, Portskewett:
£6.00

 

Magor, St Brides:
£8.50

 

Langstone, LLanvaches, Llandevaud, Penhow, Parc-Seymour, LLanmartin, LLandevenny:
£13.50


Two man lifts - £10 additional charge